![[Translate to English:]](/storages/itmc/Bilder/Kopfbilder/201120_Kopfbild_ServiceDesk_2.jpg "[Translate to English:]")
Service Desk
Fault acceptance/processing
In case of problems concerning IT and media services at the TU Dortmund University, the employees of the Service Desk will take your request. It is then either solved directly or - if necessary - forwarded to the team responsible.
WLAN/VPN Consulting
At the ITMC there is a special WLAN/VPN consultation with fixed office hours.
Outside these office hours, you can contact the Service Desk.
Telephone Switchboard
The transfer of internal as well as external telephone calls is also handled by the Service Desk. Depending on your concerns or the desired contact person, your telephone connection will be forwarded.
- from outside the TU Dortmund: +49 (0)231-755-1 oder +49 (0)231-755-0
- in-house: 11
You can reach us ...
- by e-mail (Please make sure that, if available and possible, your e-mail is sent from your business email address).
- by telephone: 0231/755 2444 (answering machine outside opening hours)
- and personally:
Monday to Thursday from 7:30 am to 5:30 pm
Friday from 7:30 am to 4:00 pm
Otto-Hahn-Str. 12 (Campus North), Room E.037
Approach
More information on our team and our tasks
Search & People Search
Location & approach
The easiest way to reach the main building of the ITMC is via the freeway A45 from the exit "Dortmund-Eichlinghofen". Turn right there onto Universitätsstraße. At the next set of traffic lights, continue straight ahead and turn left at the next junction onto Hauert Straße. At the first traffic light turn right onto Otto-Hahn-Straße. After about 300 m you will reach the ITMC building (on the left side of the street). The parking spaces on the parking lanes along the street are mostly occupied. A smaller - mostly also occupied - parking lot is located on Joseph-von-Fraunhofer-Straße (entrance 36). A larger parking lot is located about 250 m further on Otto-Hahn-Straße (entrance 30).
From Dortmund main station, take S-Bahn line 1 in the direction of Bochum/Essen to the Dortmund Universität stop (journey time approx. 7 minutes).
From Bochum Hauptbahnhof, take S-Bahn line 1 in the direction of Dortmund to the Dortmund Universität stop (journey time approx. 15 minutes).
You can reach the building on foot in about 15 minutes from the S-Bahn station. Walk up the wide staircase of the S-Bahn station. Turn left along the university library, cross the Mensa bridge and continue straight ahead. At Martin-Schmeißer-Platz turn left until you reach Otto-Hahn-Straße. There, keep to the right and continue along Otto-Hahn-Straße until you reach house number 12.
The easiest way to reach this branch is via the A45 freeway from the "Dortmund-Eichlinghofen" exit. Turn right there onto Universitätsstraße. At the next set of traffic lights, continue straight ahead and turn left at the next junction onto Hauert Straße. At the second set of traffic lights, turn right onto Emil-Figge-Straße. Continue on this street until you reach the next crossing with traffic lights. There you will find the parking spaces closest to the building. You will reach the smaller one (entrance 21) if you turn right into Vogelpothsweg. If you want to use the large parking lot (entrance 18), continue straight ahead on Emil-Figge-Straße.
From Dortmund main station, take S-Bahn line 1 in the direction of Bochum/Essen to the Dortmund Universität stop (journey time approx. 7 minutes).
From Bochum Hauptbahnhof, take S-Bahn line 1 in the direction of Dortmund to the Dortmund Universität stop (journey time approx. 15 minutes).
You can reach the building on foot in about 1 minute from the S-Bahn station. Walk up the wide staircase of the S-Bahn station. Just in front of you is the large building Emil-Figge-Straße 50. Use the footpath that leads straight towards it in the direction of the stairs.
The facilities of TU Dortmund University are spread over two campuses, the larger Campus North and the smaller Campus South. Additionally, some areas of the university are located in the adjacent “Technologiepark”.
Site Map of TU Dortmund University (Second Page in English).