Office IT
Office IT includes all devices, components and accessories that are used for general office activities. This includes computers, laptops, tablets, smartphones, monitors, printers, mice, keyboards and more.
Special equipment, sensors and the like, which are used in particular in the laboratory environment and in measurement technology, are not included.
In this context, the ITMC provides the following services:
Troubleshooting / Maintenance
All IT devices must be regularly updated in order to comply with new IT security findings and to install improvements. This is now almost all done automatically, so that users no longer have to ask about it or make appointments. This means that maintenance runs largely in the background and the devices are always up to date with the latest versions of the operating systems and applications.
If a device no longer functions as desired and as usual or shows phenomena that indicate a malfunction or a defect, we check the device, determine the cause of the error and, if possible, eliminate it.
Delivery of Workplace Equipment
Workstation devices are delivered with a basic configuration, but this is never sufficient for them to be easily used by the end users immediately at their workstation. For this reason, the ordered devices are received directly at the ITMC and then configured according to the policies, structures and specifications of the TU Dortmund University. The software required individually for your workstation is also installed before being transported to the actual workstation. There, the cabling and commissioning is carried out together with the user.
Office Consulting / Training
The ITMC offers help with Office programs and provides regular training on them.
Printer Management
In most cases today, network printers are used instead of desktop printers for economic reasons. These are each intended for certain organisational areas and certain user groups. In order for this process to work, the ITMC takes care of setting up and operating the corresponding print servers as well as creating and managing the user groups. The monitoring of toner levels and the timely initiation of reorders are also part of this service.
Search & People Search
Location & approach
The easiest way to reach the main building of the ITMC is via the freeway A45 from the exit "Dortmund-Eichlinghofen". Turn right there onto Universitätsstraße. At the next set of traffic lights, continue straight ahead and turn left at the next junction onto Hauert Straße. At the first traffic light turn right onto Otto-Hahn-Straße. After about 300 m you will reach the ITMC building (on the left side of the street). The parking spaces on the parking lanes along the street are mostly occupied. A smaller - mostly also occupied - parking lot is located on Joseph-von-Fraunhofer-Straße (entrance 36). A larger parking lot is located about 250 m further on Otto-Hahn-Straße (entrance 30).
From Dortmund main station, take S-Bahn line 1 in the direction of Bochum/Essen to the Dortmund Universität stop (journey time approx. 7 minutes).
From Bochum Hauptbahnhof, take S-Bahn line 1 in the direction of Dortmund to the Dortmund Universität stop (journey time approx. 15 minutes).
You can reach the building on foot in about 15 minutes from the S-Bahn station. Walk up the wide staircase of the S-Bahn station. Turn left along the university library, cross the Mensa bridge and continue straight ahead. At Martin-Schmeißer-Platz turn left until you reach Otto-Hahn-Straße. There, keep to the right and continue along Otto-Hahn-Straße until you reach house number 12.
The easiest way to reach this branch is via the A45 freeway from the "Dortmund-Eichlinghofen" exit. Turn right there onto Universitätsstraße. At the next set of traffic lights, continue straight ahead and turn left at the next junction onto Hauert Straße. At the second set of traffic lights, turn right onto Emil-Figge-Straße. Continue on this street until you reach the next crossing with traffic lights. There you will find the parking spaces closest to the building. You will reach the smaller one (entrance 21) if you turn right into Vogelpothsweg. If you want to use the large parking lot (entrance 18), continue straight ahead on Emil-Figge-Straße.
From Dortmund main station, take S-Bahn line 1 in the direction of Bochum/Essen to the Dortmund Universität stop (journey time approx. 7 minutes).
From Bochum Hauptbahnhof, take S-Bahn line 1 in the direction of Dortmund to the Dortmund Universität stop (journey time approx. 15 minutes).
You can reach the building on foot in about 1 minute from the S-Bahn station. Walk up the wide staircase of the S-Bahn station. Just in front of you is the large building Emil-Figge-Straße 50. Use the footpath that leads straight towards it in the direction of the stairs.
The facilities of TU Dortmund University are spread over two campuses, the larger Campus North and the smaller Campus South. Additionally, some areas of the university are located in the adjacent “Technologiepark”.
Site Map of TU Dortmund University (Second Page in English).