Telephone Database
Telephony has changed drastically in recent years. From the analog connection, to a digital telephone exchange, we are now at VoIP (Voice over IP). The flexibilization that comes with it requires a lot more administration. A new database should solve this problem.
It has become the tool for the telephony department of ITMC. The following operations can now be performed quickly and easily in all telephony systems:
- Troubleshooting
- Requesting a telephone connection
- Telephone re-registration
- Deregistration of a connection
What else needs to be done ...
The ITMC is working on a self-service interface so that the above processes, except for troubleshooting, can be performed independently.