The "Desktop Services" team
The "Desktop Services" team installs and supports all workstations and laptops for the administration, central facilities and many faculties, chairs and working groups. It takes care of the IT setup of new workstations, the integration of printing services and helps with all problems relating to PCs and laptops.
"Desktop Services" sets up access to file servers, installs and maintains software and ensures the smooth operation of PC pools.
Finally, the team ensures that central services such as Exchange function on the client side, is the contact person on site and acts as an interface to the other ITMC teams.