The ITMC Service Desk is the central point of contact for all questions relating to ITMC services.
Information and advice
We at the Service Desk will be happy to provide you with information and answer your questions directly if possible (first-level support). For further advice and assistance, your request will be forwarded to a responsible member of staff or a working group (second-level support).
You can reach us ...
- by e-mail (Please make sure that, if available and possible, your e-mail is sent from your business email address).
- by telephone: 0231/755 2444 (answering machine outside opening hours)
- and personally:
Monday to Thursday from 7:30 am to 5:30 pm
Friday from 7:30 am to 4:00 pm
Otto-Hahn-Str. 12 (Campus North), Room E.037
More information on our team and our tasks
Further offers of the Service Desk
...for all members of the TU Dortmund University and the FH Dortmund
IT manuals for software + programming languages
The following links provide information on ordering and downloading IT manuals:
IT manuals of the Leibniz Universität Hannover
IT manuals of the Herdt-Verlags for download
...for all members of the TU Dortmund University as well as members of affiliated institutes
Purchase of software licenses
Some of the software licenses available via the TU Dortmund University are only available via the Service Desk.