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Maintenance work on the central ticket system of the ITMC

Maintenance work on the ITMC central ticketing system is scheduled for June 27-28, 2023.

Maintenance work on the ITMC central ticket system is planned for the period for June, 27-28, 2023. On one of these days, a system update will take place. It is expected that the Matrix42 HelpDesk system will not be available from 9 a.m. to about 5 p.m.! The final date for this will be determined at the beginning of June and then communicated separately.

After the maintenance work, only the new Matrix interface will be available!

Faults received during this period will be temporarily stored and transferred to the Matrix42 system after a successful update.

In urgent cases, please contact the ITMC Service Desk directly by phone (0231 755-2444).

Thank you for your understanding!